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F.A.Q's

Frequently Asked Questions.

  1. How do I Work Out The Cost Of My Order ... ?
  2. Do We Have A Minimum Order Size  ... ?
  3. How Quickly Can You Do My Order ... ?
  4. What if I Live Outside The UK ... ?
  5. What if I Want Something That's Not Listed ... ?
  6. Will my rosettes be nice...?

How do I Work Out The Cost Of My Order ... ?

We have 3 separate price points depending on quantity of order:

A. 1- 49 B. 50- 199 C. 200 & Over. See PRICE LIST

The quantity price breaks apply to all rosettes on your order with the same centre size, irrespective of the number of tiers, the range of rosettes etc.

Eg 1.You order 100 standard Radway 1 Tier rosettes & 100 standard Edgehill 3 Tier rosettes

This equals 200 rosettes in total of the same centre size so all rosettes priced at our 200 & over price.

Eg 2. You order 100 standard Radway 1 Tier rosettes & 100 Kingsize Edgehill 3 Tier rosettes

This equals 200 rosettes in total but as they are different centre sizes then the 50- 199 price point for both apply.

Nb A £4.00 charge will apply to any order that has a centre size change e.g. part standard size centre, part kingsize centre where the value of the rosettes with the change of centre size is less than £30.

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Do We Have A Minimum Order Size ... ?

We are one of the few rosette companies who are happy to take your small order. We make a small £3.50 charge for all orders under £30

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How Quickly Can You Do My Order ... ?

We will always try to fulfil all your requirements. The Answer really is as long a time as possible. The reason for this is it gives us time to get your order to you without any problems, any mistakes (very rarely) can be sorted and you can relax knowing that at least your rosettes are sorted.

In an ideal world we would like 4/5 weeks which would be 3/4 weeks to process/manufacture/dispatch so that goods reach you 1 week before your event. 

We can send items next day dependent on work load

The big problem with ordering late is that you and us are reliant on the post/carrier and with the best will in the world we cannot guarantee their service. We will always do our best to chase up errant deliveries, but we find it best for our and your blood pressure to give us a minimum of 4/5 weeks from receiving your order until the date you require them (especially March to September)

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What if I Live Outside The UK ... ?

We export to all over the world, including Finland, France, Australia, Malta, USA, UAE, Hong Kong, Spain, Portugal and many more. Please contact us for details

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When If I Want  Something That Is Not Listed ... ?

We often source new items so let us know and we will try and either make it for you or find a supplier

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Are your rosettes good quality ... ?

Yes they are. We are very proud of our rosettes. We really believe that we offer the best rosettes with the best service. We gain a lot of new business through word of mouth which we think is the best reflection on our business.

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